HeyAmigo · iOS & Android app support
Support
Real people, working hours Mon–Fri, replying in English. Most questions are answered in our Help Center.
Last updated January 1, 2026
Contact us
Email is the fastest way to reach a human. Include your account email, the device (iPhone / Android), the app version (Settings → About), and a screenshot if you can — it shaves a round-trip off the response.
Email support
General help, account deletion, reporting, privacy and data requests — everything goes to one inbox.
Response time
One business day. Faster for active job issues.
Languages
English.
Supported platforms
iOS 15+, Android 8+, web.
Delete your account & data
You can permanently delete your HeyAmigo account, your jobs, messages, reviews, and personal information at any time, from inside the app or by emailing us.
From the app (fastest)
- Open HeyAmigo on your phone.
- Tap Profile → Settings → Account.
- Tap Delete account and confirm.
By email
Send a deletion request from the email on your HeyAmigo account to support@heyamigo.co. We verify the request and complete deletion within 30 days.
What gets deleted
- Your profile, login credentials, contact info, and saved addresses.
- Your posted jobs, drafts, photos, and messages.
- Reviews you wrote and reviews left for you.
- App usage and device-identifier data tied to your account.
What we may retain
We keep the minimum required by law — for example, payment and tax records, fraud-prevention logs, and records tied to safety investigations or open disputes. Retained data is no longer linked to your active profile.
Full details are in our Privacy Policy.
Report a user, job, or message
HeyAmigo does not tolerate fraud, harassment, hate, or unsafe behavior. Every report is reviewed by a human.
From the app
Open the job, profile, or message thread, tap the ⋯ menu, then Report. Choose a reason and add details. The reported content is sent to our trust & safety team immediately.
By email
Email support@heyamigo.co with: the username or job ID, what happened, when it happened, and a screenshot if you have one. We acknowledge reports within one business day and investigate within seven.
Emergency or imminent danger
If anyone is in immediate danger, contact local emergency services first. HeyAmigo cannot replace emergency response.
Privacy, terms & legal
Read how the app handles your information, what you agree to by using it, and how to exercise your data rights.
- Privacy Policy— what we collect, how we use it, and your rights.
- Terms of Service— the rules for using HeyAmigo.
- Accessibility— our commitment and how to flag issues.
For data-subject access, deletion, or correction requests under GDPR, CCPA/CPRA, or other applicable laws, email support@heyamigo.co from the address on your account. We respond within the timeframe required by your jurisdiction (no later than 45 days).